Frequently Asked Questions
- 1. How does transportation work?
- Our door-to-door transportation service begins at 8:00 a.m. You will be informed prior to your child starting with us the approximate time of pick-up on the bus route. Programming on the bus is continuous permitting every camper to participate and often sets the tempo for the rest of the day. Camp Robin Hood & Robin Hood Sports Academy campers share transportation services and quickly bounce into action upon arrival at camp for a full day of activities. Our buses leave our site at approximately 4:00 p.m.
- 2. How do I register?
- You can register by either submitting your completed application along with the appropriate payment by mail or fax to our office or you can register on-line by clicking "Register Now" at the top of this page!
- 3. How much is the deposit to hold my child's spot?
- Each child's registration must be accompanied by a $400 deposit.
Please note: Home & Away and Camper-in-Training programs have different deposit requirements.
- 4. How much do I save if I register for more than 1 session (2 weeks)?
- Register for more than 2 weeks and save as follows:
Total of 4 weeks - deduct $50
Total of 6 weeks - deduct $300
Total of 8 weeks - deduct $650
- 5. Are there additional fees?
- Each Robin Hood Sports Academy Session add $35.00
Each Robin Hood Sports Academy Golf Session add $50.00
Lunch Program (per session rate) add $70.00
- 6. What is the "Large Family" discount?
- Save 50% off the registration fee for the 3rd and subsequent child(ren) from the same family (same parents and residence).
This applies to campers with the shortest and least expensive stay in a combination of our programs. Please note: This discount applies to session fees only and not additional program fees.
- 7. Can I receive a discount if I am a former staff member?
- Absolutely!! Many of our former staff enroll their children in our programs. We appreciate the loyalty and are happy to extend an additional 5% off camper fees if a parent is a former staff member (maximum 5% discount per family). Please fill out the appropriate section of the application form with the details of your staff experience at Robin Hood.
- 8. What if my child is reluctant to go to camp
- As the summer approaches and our campers prepare themselves for camp, a few may experience a great deal of apprehension. For them, a new environment, meeting new friends, adjusting to a new counsellor and travelling on a strange bus may be the cause of the discomfort. However, children are complex and may have other uncommunicated problems. Please do not panic. "I won't go" or "I don't want to go" are not unexpected responses. With care and a positive exposure to camp, apprehension disappears quickly.
If you experience concerns, it would certainly help if you let our Directors Sari and Howie Grossinger, know in advance if your child is experiencing any reluctance. They will be able to offer many suggestions which include: encouraging your family to attend our Open House in June and/or a visit to our camp site prior to your child's first day of camp. We are always prepared to help.
- 9. What's the weather like at Camp during the summer?
- Like any program in an outdoor setting we are subject to all types of weather conditions. Rain conditions and extreme heat can effect a day at camp. We are confident that regardless of the type of weather we receive, a safe and sheltered experience will be provided for our campers. Programming will reflect what is in the best interest of our campers so that a comfortable day is had. Drinking lots of water, slowing the pace of activities, gathering in our 7200 sq.ft. Arrowdome or providing more opportunities to get wet on a hot day are just some examples of meeting the needs of Robin Hood campers.
- 10. What if I want to extend my child's stay at Robin Hood?
- Feel free to extend you child's stay at any time. Here's how it works:
Extend from1 to 2 sessions, receive a $50 discount
Extend from 2 to 3 sessions, receive a $250 discount
Extend from 1 to 3 sessions, receive a $300 discount
Extend from 2 to 4 sessions, receive a $600 discount
Extend from 1 to 4 sessions, receive a $650 discount
Extend from 3 to 4 sessions, receive a $350 discount
Please note:
Extend your child's stay before February 1st, 2008 and benefit from the rate at which you originally registered.
Extensions made after February 1st, 2008 are subject to discounts on the regular fee. The Registration Savings Program will not apply.
Extensions for Home & Away #1 and #2 are based on the day camp portion (2 weeks). Home & Away Sports is not applicable.
- 11. Can I register my child for 1 week?
- 1 Week registrations are only available to campers that have registered for a minimum of 1 session (2 weeks) and where space is available. 1 week registrations are not eligible for the longer stay discount and will be charged a pro-rated fee based on a 9 or 10 day session. Re-quests for a 1 week extension can be made on the application.
- 12. Can I change my child's stay to another session or between Camp Robin Hood and Robin Hood Sports Academy?
- Yes! As long as there is space in the program desired we are happy to make the change. Your family will be invoiced accordingly.
- 13. What if I reduce my child's stay at Robin Hood
- You may choose to reduce your child's stay at any time. Up until March 31, 2008 there is a $50/family administrative fee for any reduction. Please be aware that after March 31, 2008 there is a fee of $100/session (2 weeks) per child that will be applied.
Reduce from 4 sessions to 3 sessions $100
Reduce from 3 sessions to 1 session $200
Reduce from 4 sessions to 1 session $300
- 14. What if I cancel my child's stay at Robin Hood
- Please be careful! We do plan our programs, transportation and staffing based on your original registration. Cancellations in sessions during the winter months are easier to adjust for, than those made in the Spring or Summer. Please be mindful of the following policy when selecting your session length:
Cancellations made prior to the end of February: $100 Fee
Cancellations made during the month of March: $200 Fee
Cancellations made during the month of April: $300 Fee
Cancellations made during the month of May: $400 Fee
No refund on cancellations made after June 1st.
- 15. What if I cancel my child's participation in Home & Away?
- All cancellations must be in writing.
For Home & Away 1 & 2 programs the following policy will apply:
Cancellations made prior to the end of February, 2008: $250 Fee
Cancellations made during the month of March, 2008: $500 Fee
Cancellations made during the month of April, 2008: $750 Fee
Cancellations made during the month of May, 2008: $1000 Fee
No refund on cancellations made after June 1st, 2