Frequently Asked Questions
- 1. How will my kids get to camp?
- At Camp Robin Hood, parents have the option of driving their
campers to our site in Markham or selecting our door-to-door
transportation service at an additional fee.
For families choosing to drive their children to camp, our drop-off time is 9am daily with pick-up at 4pm within our designated area at our site. For campers travelling on buses, our daily routes begin at 8:00am and all of our buses leave our site at
approximately 4pm.We work very hard to make certain our bus routes are fast and efficient and the trips to and from camp are fun-filled. Our Bus Challenge Cup programs are a part of the daily bus experience. We work closely with the bus company and directly with our parents to make certain we satisfy every need. Our carefully selected Bus Administration Team provides leadership to all of our Bus Counsellors. They supply training,
program materials, song books and daily challenges to keep campers of every age involved on our buses and having fun!
- 2. How do I register?
- You can register by either submitting your completed application along with the appropriate payment by mail or fax to our office or you can register on-line by clicking "Register Now" at the top of this page!
- 3. How much is the deposit to hold my child's spot?
- Each child's registration must be accompanied by a $400 deposit.
Please note: Home & Away and Camper-in-Training programs have different deposit requirements.
- 4. How much do I save if I register for more than 1 session (2 weeks)?
- Register for more than 2 weeks and save as follows:
Total of 4 weeks - deduct $50
Total of 6 weeks - deduct $200
Total of 8 weeks - deduct $500
- 5. Are there additional fees?
- Door-to- Door Transportation service add $150.00/session for each camper
Lunch Program add $70.00/session for each camper
Before Camp Supervision add $5/day for each camper
Before Camp Supervision add $10/day for each camper
After Camp Supervision add $13/day for each camper
Additional Fees include GST and are not eligible for discounts.
- 6. What is the "Large Family" discount?
- Save 50% off the registration fee for the 3rd and subsequent child(ren) from the same family (same parents and residence).
This applies to campers with the shortest and least expensive stay in a combination of our programs.
Please note: This discount applies to Regular Fees only and not additional program fees (e.g. transportation, lunch and before or after camp supervision).
- 7. Can I receive a discount if I am a former staff member?
- Absolutely!! Many of our former staff enrol their children in our programs. We appreciate the loyalty and are happy to extend an
additional 5% off camper fees if a parent is a former staff member (maximum 5% discount per family). Please fill out the appropriate section of the application form with the details of your staff experience at Robin Hood. Please note: This offer excludes additional program fees such as transportation, lunch and before and after camp supervision.
- 8. What if my child is reluctant to go to camp
- As the summer approaches and our campers prepare themselves for camp, a few may experience a great deal of apprehension. For them, a new environment, meeting new friends, adjusting to a new counsellor and travelling on a strange bus may be the cause of the discomfort. However, children are complex and may have other uncommunicated problems. Please do not panic. "I won't go" or "I don't want to go" are not unexpected responses. With care and a positive exposure to camp, apprehension disappears quickly.
If you experience concerns, it would certainly help if you let our Directors Sari and Howie Grossinger, know in advance if your child is experiencing any reluctance. They will be able to offer many suggestions which include: encouraging your family to attend our Open House in June and/or a visit to our camp site prior to your child's first day of camp. We are always prepared to help.
- 9. What's the weather like at Camp during the summer?
- Like any program in an outdoor setting we are subject to all types of weather conditions. Rain conditions and extreme heat can effect a day at camp. We are confident that regardless of the type of weather we receive, a safe and sheltered experience will be provided for our campers. Programming will reflect what is in the best interest of our campers so that a comfortable day is had. Drinking lots of water, slowing the pace of activities, gathering in our 7200 sq.ft. Arrowdome or providing more opportunities to get wet on a hot day are just some examples of meeting the needs of Robin Hood campers.
- 10. What if I want to extend my child's stay at Robin Hood?
- Feel free to extend you child's stay at any time. Here's how it works:
Extend from 1 to 2 sessions, receive a $50 discount
Extend from 2 to 3 sessions, receive a $150 discount
Extend from 1 to 3 sessions, receive a $200 discount
Extend from 2 to 4 sessions, receive a $450 discount
Extend from 1 to 4 sessions, receive a $500 discount
Extend from 3 to 4 sessions, receive a $300 discount
Please note:
Extend your child's stay before the first day of camp (June 30, 2009) and benefit from the rate at which you originally
registered.
Extensions made after June 30, 2009 are based on the "Regular Fees".
Extensions for Home & Away #1 and #2 are based on the day camp portion (2 weeks). Home & Away All-Sport is not applicable.
All extension requests must be in writing in order to be processed.
- 11. Can I register my child for 1 week?
- 1 Week registrations are only available to campers that have registered for a minimum of 1 session (2 weeks) and where space is available. 1 week registrations are not eligible for the longer stay discount and will be charged a pro-rated fee based on a 9 or 10 day session. Requests for a 1 week extension can be made on the application.
- 12. Can I change my child's stay to another session or between Camp Robin Hood and Robin Hood Sports Academy?
- Yes! As long as there is space in the program desired we are happy to make the change.
- 13. What if I reduce my child's stay at Robin Hood
- You may choose to reduce your childs stay at any time. Up until March 31, 2009 there is a $50/child administrative fee for any
reduction. Please be aware that after March 31, 2009 there is a fee of $100/session (2 weeks) per child that will be applied.
Reduce from 4 sessions to 3 sessions $100
Reduce from 3 sessions to 1 session $200
Reduce from 4 sessions to 1 session $300
Request for reductions in stay must be in writing in order to be processed
- 14. What if I cancel my child's stay at Robin Hood
- Please be careful! We do plan our programs, transportation and staffing based on your original registration. Cancellations in sessions during the winter months are easier to adjust for, than those made in the Spring or Summer. Please be mindful of the following policy when selecting your session length:
Cancellations made prior to the end of February 2009: $100/child
Cancellations made during the month of March 2009: $200/child
Cancellations made during the month of April 2009: $300/child
Cancellations made during the month of May 2009: $400/child
No refund on cancellations made after June 1st.
All cancellations must be in writing in order to be processed.
- 15. What if I cancel my child's participation in Home & Away?
- All cancellations must be in writing.
For Home & Away 1 & 2 programs the following policy will apply:
Cancellations made prior to the end of February 2009: $250 Fee
Cancellations made during the month of March 2009: $500 Fee
Cancellations made during the month of April 2009: $750 Fee
Cancellations made during the month of May 2009: $1000 Fee
No refund on cancellations made after June 1st, 2009
All cancellations must be in writing in order to be processed.